PAYMENT

Unsuccessful payment

If your payment doesn't work, check the following:

Did you enter your card information and billing details correctly?
Did you enter a complete and valid address (for example, we can’t deliver to a P.O. Box address)?
Did you enter the right card type, card number, issue number, expiry date, valid from/to date, and CVV security code (the three-digit number on the back of your card)?
Do you have sufficient funds available in your account or on your credit card?
Is your card enrolled for online purchases?
Does your card have a defined limit for online purchases?
Is your card issued in the same country as where you want your order to be delivered to?

Note: If you're current card is not working, contact your bank or try using another card. If it still does not work,please check your email inbox the next 12-24 hours.


How to make a safe payment

All information you share in the checkout is transmitted encrypted, and traffic is protected by SSL-certificate. The payment security certificates that are applicable in your country are displayed throughout the checkout process.

When you place an order, we process your payment and registration information confidentially to protect your data, by using a secure server which encrypts your information before it’s transmitted.
We comply with data protection and privacy laws and take measures to make sure that all the information you give us, including your credit or debit card details, remain private and secure.
We follow strict security procedures when storing and using your information to prevent unauthorised access.